We deliver inside Egypt. Delivery availability and courier coverage can vary by governorate and address.

• Orders are prepared and dispatched as soon as possible.
• Major cities typically arrive within 2 to 5 business days.
• Other governorates may take longer depending on the courier and location.

We accept Cash on Delivery (COD) only. Your order is confirmed once you place it, and payment is collected in cash when your order is delivered.

We pack orders carefully to help protect items during delivery. If there is visible damage on arrival, please contact us as soon as possible with photos.

• Couriers call before reaching your location.
• If the call is missed, delivery may be rescheduled based on the courier’s availability.
• If delivery cannot be completed after multiple attempts, the order may be returned.

We may update this page from time to time. If you have questions about this policy, email eliterebrand@gmail.com.

• We confirm order details such as item availability and delivery information before dispatch.
• If we cannot confirm the delivery details, we may contact you for clarification.
• If we detect any glitching, abuse, or attempt to manipulate pricing, discounts, or checkout behavior, your order may be cancelled and any related discount may become unavailable.
• If you believe it was a technical issue from our side, contact us at eliterebrand@gmail.com and we will investigate.

• Please provide a complete, accurate, and reachable address and phone number.
• If delivery is refused or the address is unreachable after attempts, the order may be returned.

We may cancel an order if an item becomes unavailable, if the delivery information cannot be confirmed, or if the courier cannot service the address. Delivery timelines can also be affected by circumstances outside our control.